About the training and after-sales after purchasing the engraving machine

Now there are many engraving machines on the market, including large factories, small factories, and small workshops with a few people. In short, there are many scenes in the engraving machine market. There are more and more customers using engraving machines, especially at the moment when labor costs are getting higher and higher, and customers are more and more demanding on the effect of engraving.

Many customers do not have a serious inspection or do not know how to inspect the machine when they buy the machine, so the selected manufacturer is not strong enough, and there is no way to provide the customer with sufficient training and technical guidance, resulting in the customer's machine being bought back, but there is no way to make full use of the machine, so that the machine cannot be brought to the benefit of the customer. Here,Superstar CNC recommends that you choose a large factory. The large factory has a complete after-sales service system and training mechanism, so that you can worry about it!

After you order the equipment, you need to prepare the following conditions to facilitate equipment installation:

1. Motherboard with PCI slot, system XP computer

2. Prepare 380V electricity in the workshop, electric leakage protector electric box for equipment, and cables from electric box to equipment (four cores, four squares)

3. The equipment uses water-cooled spindle cooling water and tool cooling water, and the spindle cooling water needs to be clean and free of impurities.

There is no requirement for tool cooling water. If a circulating water system is used, a large bucket should be prepared.

4. The technical personnel who study should have a certain computer foundation. We can provide you with free online installation and commissioning. If you have any questions, we will contact the local overseas maintenance personnel to serve you on-site.

The 24-hour service hotline is available to provide you with free guidance and answering questions.

The equipment is guaranteed for one year free of charge and maintained for life.

We will arrange personnel nearby to be responsible for solving your problems. It takes no more than 72 hours from failure reporting to repair processing. In special cases, we will communicate with customers. Today's sharing is here. For more information, you can pay attention to the official website of Superstar CNC. We Will be updated regularly.